FAQ

02

How does a Diffusion Lamp Work

Fragrance lamps convert fragranced fuel in anions (negatively charged ions) and ozone via the catalyzing stone.  An ozone molecule consists of three oxygen atoms bonded together to form a molecule.  Ozone binds with airborne particles and aromas, eliminating them from your home.  Odor and bacteria are removed from from the air leaving beautiful fragrance behind

 

01

How to use a fragrance lamp

1.  Remove the cap and fill the lamp 2/3 full of oil, wipe up any spills

2. Insert wick and burner into the lamp.  Replace cap and let the wick soak for 20 minutes

3. After soaking, remove the cap and light the burner.  Allow the lamp to burn for 2-3 minutes

4. Blow out the flame

5. Replace the decorative shade.  The lamp is now functioning as it should

6. When you want to end the fragrance, replace the snuffer cap until you are ready for the next use.

03

Keeping Your Stone Wick Healthy
A simple method for keeping your wick stones clean and healthy this also eliminates the waiting time before you can light a lamp from 20 minutes to zero!
1. Buy a small Tupperware or Rubbermaid type container with a lid that seals. (IMPORTANT – it must have a lid with a tight seal.)
2. Buy some isopropyl alcohol (at least 91% concentration … anything less than 91% will not work!) You can also buy Unscented Lamp Oil
3. Put your wick stone assembly (never ever separate the ceramic stone from the cotton wick) into the container and fill it up with the isopropyl alcohol or uncented oil Put the lid on tight so the alcohol does not evaporate. You can even keep several wick stones for each lamp and use them in rotation
4. The isopropyl alcohol will slowly soak out the carbon deposits in your wick stones that eventually clog them up. (Depending on how clogged up your  wick stone is it might take several days.) Over time the Wick Cleaner alcohol will turn from clear to the color of weak tea as it soaks out the carbon deposits. Replace with fresh Wick Cleaner as needed.
When you want to burn your lamp,
•  Remove the Wick Stone currently in the lamp left over from the last use.
•  Fill the lamp with fragrance lamp oil (no more than 2/3 full). Its best to only put in as much lamp oil as you plan to burn at this time.
•  Remove a wick stone that has been soaking in the small container and put it into your lamp.
•  You can now immediately light the lamp (no need to wait for 20 minutes) and follow the normal instructions.
•  Put the Wick Stone that you took out of the lamp, in the first step, back into the sealed container filled with Unscented - Wick Cleaner isopropyl alcohol so it will be soaking and ready to use the next time you want to burn your lamp.

04

Troubleshooting and other Fragrance Lamp Tips
1. ALWAYS KEEP THE SOLID SNUFFER CAP ON THE FRAGRANCE LAMP WHEN IT IS NOT OPERATING. Failure to do so causes most of the wick problems folks encounter. The isopropyl alcohol in the lamp oil tends to evaporate and let the fragrance oil build up in the Wick Stone. Isopropyl alcohol also loves to absorb moisture out of the air, diluting the fragrance lamp oil with water, which means it will not burn! Make sure the Solid Snuffer Cap is on tightly and securely.
2. If the lamp fails to stay hot after the burn time of 2 to 4 minutes, place the snuffer cap back on the lamp for at least 20 minutes before you try to light the lamp again. Trying to light the wick stone again right away can destroy your wick stone!
3. We strongly suggest you use a fireplace style butane lighter to light your fragrance lamp. They put out a good flame to get the lamp started.
4. Remember that the fragrance lamp works after the flame is extinguished. The flame
is only to heat the stone to operating temperature and needs to be blown out after 2-4 minutes.
5. NEVER fill your fragrance lamp more than 2/3 full of fragrance lamp oil. The lamp needs the air at the top of the lamp to work properly and besides that you really do not want the flammable fragrance lamp oil in intimate contact with the hot Wick Stone!
6. You can change fragrances anytime. Any fragrance left in the wick will just blend with whatever was there before for a few minutes. You do not need to use a different
wick stone for each different fragrance.
7. If your stone fails to light there are several potential causes
• The fragrance lamp oil may not be wicked up to the Wick Stone enough yet. Put on the Solid Snuffer Cap back on for another 20 minutes then try again to light your Fragrance Lamp. DO NOT try to light it right away as there is not enough fuel wicked up to get it up to operating temperature.
• Your Fragrance Lamp could be "over-wicked". If your Lamp was left exposed to the air for too long with the Solid Snuffer Cap off, it could buildup fragrance lamp oil in the stone. If so, hold the lighter flame to the stone longer (sometimes it takes several minutes), it should light once the oil deposits are dispersed.
• Your Wick Stone may have absorbed moisture from the air. The Isopropyl Alcohol in the fragrance lamp oil just loves to absorb water from any source available. Too much water and it will not burn no matter how long you hold a flame to it. In this case, pull the Wick Stone and let it completely dry out for about 24 hours in a warm dry non-humid location or even better, soak it in a sealed container filled with Unscented Wick Cleaner (pure high concentration isopropyl alcohol).
• Sometimes a Wick Stone can be “rejuvenated” by burning the “Unscented – Wick Cleaner” in the fragrance lamp for a few hours.
• The Wick Stone may just be all used up. Over time the catalytic metals in the wick get used up or coated with deposits and the wick stone is finished.
WHITE SMOKE? Some lamp oil fragrances have a tendency to produce a "white smoke". The "white smoke" is harmless and results from incomplete combustion of very long chain molecules in some fragrance oils.


An EPA Licensed & AIHA Accredited Environmental Microbiology Lab was contracted to conduct a series of indoor air quality tests to determine the efficiency of Effusion or Fragrance Lamp technology.
The results prove that Fragrance or Effusion Lamps (they are the same thing) really do clean the air and remove odors in your home!
The Lab Report (dated 5/23/2008) concludes  Effusion/Fragrance Lamp Technology was highly effective against allergens, odors, and smoke.
•  Dust Mites: 99% mortality rate after 90 minutes of exposure.
•  Bacteria (E. coli): 99% mortality after exposure for 3 hours.
•  Mold Spores: 61.5% to 99.9% mortality rate after 3 hours of exposure.
•  Cat Odor: 56% reduction in odor after 3 hours of exposure.
•  Dog Odor: 33% reduction in odor after 3 hours of exposure.
•  Food-Spoilage Odors: 68% reduction in odor after 3 hours of exposure.
•  Smoke Particles: 99.9% removal of smoke particles from tobacco smoke after 30 minutes of exposure.